Job Description
Temporary Customer Service Officer (June to August 2026)
Posted date 25 May 2026
Responsibilities- Provide excellent support experience to customers via all relevant communication channels.
- Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
- Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
- Build sustainable relationships and engage customers by taking the extra mile.
- Any other duties and responsibilities that...