Job Description
Temporary Patient Service Associate (6 months)
Family Group: Ancillary
To provide and implement patient services in doctors’ consultation, financial counselling and patient appointments. To implement service assistance to patients in the Specialist Outpatient Clinics which primarily includes (but is not limited to) registration appointment making, billing and payment and other administrative and counter duties. To ensure patients’ information is kept up-to-date and compliance with Personal Date Protection Act (PDPA).
MAJOR DUTIES AND RESPONSIBILITIES (A) SPECIFIC Operational (Consultation room)- Adhere to room assignments given by Nurse Manager (NM)/Assistant Nurse Clinic (ANC)/Senior Staff Nurse (SSN).
- Perform the following basic nursing procedures/activities:
- a) Ensure service readiness of consultation rooms including adequate inventory of forms, stationery and equipment are in good condition.
- b) Re...