Job Description
iPeople SC Solutions is recruiting a Tenancy Sustainability Officer to join its busy team in North West London.
The key purpose of this tenancy sustainment role is to provide a high standard of housing advice in order to keep customers within their homes.
The role will contribute to the reduction in the number of households going into temporary accommodation and living within unsuitable housing in the borough.
The job consists of the following:
- To provide a specialised housing advice service to clients in housing need including complex landlord and tenant disputes, disrepair, mortgage and rent arrears and welfare benefits.
- To prevent homelessness and resolve housing difficulties through good quality casework and by using a range of prevention tools.
- To help maximise the income of households by advising on back-to-work programmes, claims for welfare benefits, Discretionary Housing Payments, Crisis Fund and Homeless Prevention Fu...