Job Description
An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.
Industry: BPO Company
Location: Quezon City
Schedule: Shifting with graveyard shift
Benefits
- HMO
- Government Mandated Benefits
- 13th Month Pay
- Performance and Attendance Bonus
- Night Differentials
Requirements
- Filipino who fluent in speaking, reading and writing Thai
- Thai National in Philippines
- Bachelor’s Degree graduate
- Knowledgeable in ServiceNow and Basic Troubleshooting
- With IT Helpdesk Experience
Responsibilities
- Handling customer technical support cases through phone, email and chat
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Properly answer questions regarding the account b...