Job Description
The Strategy & Consulting Global Network SONG Practice
Job Title: Five9 (Analyst/Consultant) (Entity: GN Song Services)
Management Level: Level 9-Consultant, Lever 11- Analyst
Location: Kuala Lumpur, Malaysia
Job Summary
Join our team of SONG consultants who solve customer‑facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Services. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front‑end business m...