Job Description
Your Role
As Ticketing and Retail Senior Delivery Manager, you’ll manage internal delivery teams and third party suppliers to deliver complex integrated ticketing solutions to modernise and improve our Customer’s experience. As a seasoned leader, you will remove blockers, apply best practice delivery techniques and foster a culture of continuous improvement. You’ll work closely with product, technical and business stakeholders to ensure high-quality, timely and cost-effective delivery that achieves the expected outcomes and meets customer needs.
Your key responsibilities will be:
- End-to-End Delivery Leadership: Develop and maintain comprehensive delivery plans across the product lifecycle, incorporating technical, business change, and operational needs. Lead release and environment planning to prevent conflicts and delays, ensuring sustainable delivery pace for high-risk, complex projects.
- Stakeholder & Team Management: Build strong rel...