💼 Full-Time Position

Tier 1 Service Desk Analyst — Remote Options

🏢
Ideamine Technologies (Acquired by Netrix Global)
📍 manila, metro manila, Philippines
📍
Location
manila, Philippines
📅
Posted
May 30, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A national IT service management company in Manila is seeking a Service Desk Analyst to provide tier one technical support and manage incident resolutions. The role involves monitoring tickets, educating clients on system operations, and ensuring timely customer satisfaction. Ideal candidates should possess at least 1-3 years of experience in a similar IT role. The position offers a competitive compensation package and a professional growth environment.
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