💼 Full-Time Position

Tier 2 Help Desk Agent—Complex Issue Solver

🏢
Unisys
📍 bogotá, bogotá, d.c., Colombia
📍
Location
bogotá, Colombia
📅
Posted
May 30, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Unisys is seeking an Agente de Mesa de ayuda N2 in Bogotá. In this role, you will provide Tier 1 and Tier 2 support, troubleshoot and resolve complex hardware/software issues, and effectively communicate solutions to technical and non-technical users. Candidates should possess a High School Diploma or equivalent and have 2-4 years of experience in a support role. The role demands strong problem-solving and analytical skills in a dynamic environment. #J-18808-Ljbffr