💼 Full-Time Position

TMS Support Analyst 2143

🏢
User Experience Researchers Pte.Ltd
📍 cyberjaya, selangor, Malaysia
📍
Location
cyberjaya, Malaysia
📅
Posted
June 07, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

  • Provide techno-functional support for Transport Management Systems (TMS), assisting country and regional teams in responding to incidents, problems, and service requests.
  • Manage and resolve support tickets within agreed SLAs, coordinating closely with vendors and internal stakeholders.
  • Support system integrations and troubleshoot issues related to transport and logistics applications.
  • Collaborate with regional teams to ensure smooth operations, issue resolution, and continuous system improvements.
  • Participate in system maintenance, enhancements, and support activities related to transport systems and connected platforms.

Requirements

  • Minimum 2 years of IT experience , preferably within the logistics or supply chain industry .
  • Proficiency in SQL/Oracle databases .
  • Good understanding of multiple technologies, including:
    • Cloud C...