💼 Full-Time Position

Tools Specialist

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Snaphunt
📍 Kraków, Lesser Poland Voivodeship, Poland
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Location
Kraków, Poland
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Posted
June 03, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

TOOLS SPECIALIST


The team is responsible for data quality and support operations of core online Geo products. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams.


Responsibilities:

  • Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
  • Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
  • Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues,
  • Coordinate tool releases and new updates (as needed),
  • Test tool fixes/changes/new features for engineers,
  • Submit code c...