Job Description
CHANEL’s ambition is to be the ultimate luxury house - deeply meaningful to the clients who matter most. In Hong Kong and Macau, where sophistication runs deep and expectations are uncompromising, our most valuable client relationships deserve a dedicated strategic architect.
The Top Client Experience & Development Manager sits at the intersection of brand vision, commercial strategy, and human connection. You will define how CHANEL shows up for its top clients - not through transactions, but through every chapter of their journey with the House.
This role ensures that CHANEL’s relational promise is not only preserved but elevated - through tailored experiences, meaningful moments, and long-term advocacy.
Impact You Can Create:
Shape the Strategic Client Development Cycle & Vision
Define and drive the annual Top Client strategy and mid-term development roadmap, ensuring alignment with HKMO market dynamics and CHANEL’s global vi...