Job Description
Lead Opendoor's operations team in Toronto as a hands-on Operations Manager. Oversee team performance and streamline workflows using AI tools in a dynamic environment.
At Opendoor, you will guide a team of Operations Specialists, ensuring they meet performance expectations and service level agreements. Your role requires designing workflows, debugging complex escalations, and enhancing operational efficiency. Collaborate with cross-functional teams and serve as a key point of escalation for challenging cases, while fostering a culture of innovation through AI technology.
Key Responsibilities:
• Lead and develop operations team performance
• Set expectations and manage operational throughput
• Design workflows integrating AI tools for improvement
• Serve as escalation point for complex operational issues
• Coordinate cross-functionally with various teams
Requirements:
• Hands-on experience with AI tools
• P...
At Opendoor, you will guide a team of Operations Specialists, ensuring they meet performance expectations and service level agreements. Your role requires designing workflows, debugging complex escalations, and enhancing operational efficiency. Collaborate with cross-functional teams and serve as a key point of escalation for challenging cases, while fostering a culture of innovation through AI technology.
Key Responsibilities:
• Lead and develop operations team performance
• Set expectations and manage operational throughput
• Design workflows integrating AI tools for improvement
• Serve as escalation point for complex operational issues
• Coordinate cross-functionally with various teams
Requirements:
• Hands-on experience with AI tools
• P...