Job Description
Key Responsibilities
1. Patient Finance Processing
- Guide and counsel patients or their attendants regarding the available medical financing and loan options for their treatments.
- Collect all necessary finance-related documents (KYC, income proofs, bank statements, etc.) from the patients.
- Ensure all finance application forms are accurately filled out and immediately dispatched to the Head Office (HO) for loan processing and approval.
2. Mediclaim & TPA Documentation
- Identify patients covered under medical insurance/TPA and explain the cashless or reimbursement processes to them.
- Collect all mandatory mediclaim documents, including insurance ID cards, government-issued IDs, pre-authorization forms, doctor‘s prescriptions, and diagnostic reports.
- Gather all post-treatment hospital documents, such as discharge summaries, final hospital bills, and ...