Job Description
About the company:
A leading NBFC based out of Chennai.
Key Responsibilities:
* Develops and implements total quality management (TQM) programs and initiatives
* Assists in the development of systematic approaches for assuring high quality services
* Integrates and aligns the processes that will best achieve the desired results
* Make continual improvement of products, processes and systems
* Developing and integrating quality improvement plans at all levels and orienting employees to the framework of quality
* Create standards used to measure quality results and to drive continuous improvements by utilizing Six Sigma/Lean methodologies
* Manage quality and ISO certification requirements for the organization
* Work with internal Audit & Risk Team to highlight process gaps and ensure mitigation plans are put in place
* Support the identification & exe...