Job Description
Overview
Trades Middle Office and Settlements (APAC) – Analyst
Location: Tagiug, Philippines
Shift Schedule: APAC Shift (Mon-Fri)
Work Setup: Full Time Onsite
Responsibilities
- Provide end-to-end trade flow support across all product channels globally, including prematching and settlements.
- Monitor ongoing support needs to address changes and gaps in the trade flow process.
- Drive continuous improvement efforts while reducing risk across all touch-points in the trade path.
- Ensure accurate and timely escalation and resolution of inquiries related to trade execution and settlement.
- Address ad hoc queries from operations, technology, and the front office.
- Facilitate training for new application users to enhance understanding of trade processes and systems.
- Collaborate with business, technology, and operations to determine priorities and schedule releases.