Job Description
About the job
Overview We are partnering with a leading global financial markets infrastructure organization to hire an
Trading Application Support Specialist
in Singapore. This role will provide production-level technical support across market data, analytics, and trading-related platforms, ensuring platform stability, incident resolution, client support, and smooth follow-the-sun operations.
Responsibilities Monitor production platforms, perform health checks, and ensure system availability across market data, analytics, and trading-related environments Troubleshoot issues related to APIs, data delivery, market data, system logs, connectivity, and platform functionality Investigate incidents, conduct root cause / impact analysis, escalate complex issues, and track resolution with global technology teams Support institutional clients with platform setup, access provisioning, configuration, entitlements, ports, and sessions Use SQL, UNIX/Linux shell, log analysis, and cloud...
Overview We are partnering with a leading global financial markets infrastructure organization to hire an
Trading Application Support Specialist
in Singapore. This role will provide production-level technical support across market data, analytics, and trading-related platforms, ensuring platform stability, incident resolution, client support, and smooth follow-the-sun operations.
Responsibilities Monitor production platforms, perform health checks, and ensure system availability across market data, analytics, and trading-related environments Troubleshoot issues related to APIs, data delivery, market data, system logs, connectivity, and platform functionality Investigate incidents, conduct root cause / impact analysis, escalate complex issues, and track resolution with global technology teams Support institutional clients with platform setup, access provisioning, configuration, entitlements, ports, and sessions Use SQL, UNIX/Linux shell, log analysis, and cloud...