Job Description
You’ll join a lean & capable Operations and Risk Team in Manila, reporting to the Global Head of Operations. Ops & Risk is where the trading operation actually runs. We’re the day‑to‑day fixers of: trade investigations, complaints, promos, IB/partner and sales requests, account admin, and the numbers other teams lean on. Everyone from Client Success and Banking to Sales, Compliance, Data, and Marketing runs through us. If it touches a trade or a client, it touches this team.
What You Will Own
- Triage, Investigate, Resolve: jumping on trading and operational issues as they land.
- Go-to Support: for Sales, Support, and Finance when they need answers fast.
- Infrastructure Ownership: keeping the trading environment maintained, accurate, and running smoothly.
- Daily Ops: running operational processes with the kind of precision that lets everyone else sleep at night.
- Always Improving: fi...