Job Description
Responsibilities
- Provide 1st and 2nd line support for all Trading Platforms offered to both internal and external client base
- Trading front end functionality knowledge
- Assist in client On-Boarding
- Exchange reporting & Compliance audits
- High Frequency trading platform knowledge
- User & account administration to include limits adjustments upon Risk approval
- Manual ticket booking
- System outage management of client trades
- Liaison between technology dept and business groups to communicate changes
- On-going review of manual processes e.g. Reporting to identify improvements automation opportunities
- Must be comfortable with shift coverage generally between 7:00am and 5:30pm to cover 8.5 hours Mon‑Fri with occasional needs for evening, weekend and holiday coverage
- Minimum of 2 years experience working with front end systems and admin tools includ...