💼 Full-Time Position

Trainer Account Help desk Customer Support

🏢
Snaphunt
📍 Taguig, Metro Manila, Philippines
📍
Location
Taguig, Philippines
📅
Posted
June 06, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Roles & Responsibilities

Training Design & Curriculum Development

  • Design and develop comprehensive training materials including slide decks, hand-on labs, guides, and e-learning modules covering ad tech platforms. API integrations, and analytics workflows.
  • Build role-based learning paths tailored to audiences such as technical implementation engineers, account managers, and client solution teams.
  • Translate complex technical documentation – including API references, SDK guides, and platform architecture diagrams – into accessible, engaging instructional content.
  • Maintain and continuously update training content to reflect platform releases, new features, and evolving ad tech industry standards.


Technical Instruction & Facilitation

  • Deliver live instructor-led training (ILT) and virtual instructor-led training (vILT) session on topics including SQL-based data analysis, server-side tracking, conversio...