Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.
Account: Technical Account
Availability: URGENT, ASAP
Skills Required:
at least a year of experience in a BPO environment, specifically managing AdTech, Digital Marketing, or Technical Support accounts
Educational Attainment: College Graduate
Role And Key Responsibilities
- Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations