Job Description
Location
Johannesburg (Sandton)
Contract
6-Month initial
Travel
Required as needed to various branches
Role Overview
We are seeking a Telephony Systems Trainer to join on a six-month contract. This role is focused on delivering telephony systems training to call centre businesses within a project environment. The successful candidate will ensure effective adoption of new systems and processes, supporting businesses during and after implementation.
Key Responsibilities
- Deliver telephony systems training to call centre teams.
- Customise training material to suit business requirements.
- Provide process training where required.
- Offer training support during and post-implementation.
- Drive successful system adoption through effective facilitation.
Qualifications & Experience
- Matric.
- Relevant industry qualification or acc...