Job Description
Trainer – Telco Account | BPO | Onsite Taguig | Up to 42K Package
On-site – Taguig, 1–3 years experience, High/Senior High School, Full-time.
Job Overview
We are looking for a Trainer (Telco Account) to drive employee development and performance in a fast-paced BPO environment. This role is responsible for delivering engaging training sessions, supporting onboarding, and ensuring continuous learning for both new hires and existing employees.
Key Responsibilities
- Conduct training sessions for new hires on company and client policies, collection strategies, compliance standards, systems, tools, and call-handling techniques.
- Facilitate upskilling and refresher training for existing employees.
- Provide floor support, coaching, and performance guidance.
- Customize training approaches based on learner needs.
Qualifications
- High School/SHS Graduate or Bachelor’s degree (or equ...