Training & Quality Assurance Specialist

YUYANG BRIGHT PTE. LTD. is seeking a passionate Training Executive/Specialist in Singapore. This role supports training delivery, onboarding, and service quality through structured training and performance monitoring.

You will conduct new hire training, assess training effectiveness, and perform regular audits to ensure compliance with client requirements. The ideal candidate will possess excellent communication skills and a commitment to service quality, facilitating training initiatives to enhance agent performance.