Job Description
Training Specialist Trilingual
Requisition ID: 263610
Thanks for your interest in ScotiaGBS, the best campus in Bogota.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
**Purpose**
The Training Specialist for the Collections unit is responsible for supporting resource management and overseeing training initiatives, ensuring alignment with IB’s collections strategy and the bank’s established policies.
**Accountabilities**
+ Act as a champion of a customer-centric culture, strengthening client relationships and leveraging the Bank’s enterprise-wide relationships, systems, and knowledge.
+ Lead role-specific, general, and mandatory training programs within the Collections Center.
+ Review training materials, coordinate training activities as required, and ensure their effective execution.
+ Work closely with the Collections Model Design team t...
Requisition ID: 263610
Thanks for your interest in ScotiaGBS, the best campus in Bogota.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment.
**Purpose**
The Training Specialist for the Collections unit is responsible for supporting resource management and overseeing training initiatives, ensuring alignment with IB’s collections strategy and the bank’s established policies.
**Accountabilities**
+ Act as a champion of a customer-centric culture, strengthening client relationships and leveraging the Bank’s enterprise-wide relationships, systems, and knowledge.
+ Lead role-specific, general, and mandatory training programs within the Collections Center.
+ Review training materials, coordinate training activities as required, and ensure their effective execution.
+ Work closely with the Collections Model Design team t...