Job Description
Training Specialist (Underwriting/Loans)
The Training Specialist (Underwriting/Loans) will design and develop training to support primarily the Underwriting business (and adapting the content for other departments as well) on Underwriting and Funding functions and related business processes. The successful candidate will be responsible for the development of all training materials (courseware, eLearning, simulations, work instructions, quick reference cards, online help) and create high-quality end user training sessions for delivery by business SMEs.
Responsibilities
- Provide Knowledge Transfer to the business so they can deliver effective business process training utilizing a variety of training materials and course formats that deliver a consistent message for great results.
- Conduct training needs analysis by interviewing Subject Matter Experts (SMEs) and clients to collect necessary information to design and develop blended e...