Job Description
Responsible to assist Critical Care Transfer Nurses in providing safe, efficient, and legal coordination of patient transfers between acute care facilities in a fast-paced, 24/7 call center environment.
+ Answer incoming calls in a timely and professional manner
+ Convey accurate messages to RNs in a timely manner
+ Obtain information to complete an initial intake
+ Make calls to sending/receiving facilities to request/collect face sheets and demographics
+ Send/Received faxes & email
+ Use a variety of office equipment
+ Call and arrange the correct mode of transports for patients
+ Highly proficient in data entry and typing skills
+ Prepare various reports, case audits, and other duties as assigned
+ Assist with training of new hires
Required:
+ High school Diploma
+ Highly proficient in Microsoft Office applications
+ Highly proficient in typing with accurac...
+ Answer incoming calls in a timely and professional manner
+ Convey accurate messages to RNs in a timely manner
+ Obtain information to complete an initial intake
+ Make calls to sending/receiving facilities to request/collect face sheets and demographics
+ Send/Received faxes & email
+ Use a variety of office equipment
+ Call and arrange the correct mode of transports for patients
+ Highly proficient in data entry and typing skills
+ Prepare various reports, case audits, and other duties as assigned
+ Assist with training of new hires
Required:
+ High school Diploma
+ Highly proficient in Microsoft Office applications
+ Highly proficient in typing with accurac...