Transformation Training & Knowledge Academy Lead

A leading financial services company in Malaysia is seeking a Change Manager to oversee transformation programs impacting client servicing operations. The successful candidate will leverage methodologies such as Lean Six Sigma and Agile to enhance service quality and user experience. Key responsibilities include developing staff competency across various business lines and collaborating with stakeholders to drive continuous improvement. This role is vital for ensuring the organization remains competitive and efficient in a fast-evolving landscape.
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