Job Description
Enrollment or outreach experience
Minimum of two years of customer service experience in the medical field (i.e., hospital, long term care, home care, medical office), required
Ability to adapt to change and work in a team-based environment, required
Strong follow up skills required, as well as the ability to manage multiple priorities, required
Demonstrated ability to educate clients, conduct phone interviews/coaching, and coordinate services for multiple chronically ill patients, required
Must be organized and detail oriented
Experience entering data, navigating, and retrieving information through computer systems, required
Proficient computer skills in Microsoft office, preferred
Bilingual skills may be required, as determined by operational needs
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