Job Description
A staff member to assist our Traffic Controller in managing daily transport operations. The role includes:
Customer Coordination Liaise with freight forwarders (our customers) to confirm transport job details, timelines, and special handling instructions.
Fleet & Driver Management Support the Traffic Controller in overseeing the fleet and driver assignments. Ensure drivers are briefed, scheduled efficiently, and equipped for each job.
Job Assignment & Dispatching Arrange and assign transport jobs to drivers based on delivery schedules, vehicle availability, and customer requirements.
Operational Support Monitor job progress, respond to on-the-ground issues, and coordinate with warehouse or customs teams as needed.
Documentation & Updates Assist in maintaining transport records, updating job sheets, and ensuring compliance with internal SOPs and customer expectations.
Customer Coordination Liaise with freight forwarders (our customers) to confirm transport job details, timelines, and special handling instructions.
Fleet & Driver Management Support the Traffic Controller in overseeing the fleet and driver assignments. Ensure drivers are briefed, scheduled efficiently, and equipped for each job.
Job Assignment & Dispatching Arrange and assign transport jobs to drivers based on delivery schedules, vehicle availability, and customer requirements.
Operational Support Monitor job progress, respond to on-the-ground issues, and coordinate with warehouse or customs teams as needed.
Documentation & Updates Assist in maintaining transport records, updating job sheets, and ensuring compliance with internal SOPs and customer expectations.