Job Description
The Transport Operations Manager is responsible for overseeing & optimizing the transportation processes to ensure efficient on-time deliveries and to resolve potential delays as they arise. This role involves shipment follow-up and tracking on a weekly basis, operational issue resolution, first level escalation management, and collaboration with key stakeholders such as carriers, distribution centres, and brand partners.
Main Responsibilities
- Operational escalations: Act as the first level of escalation for transport-related operational issues, ensuring swift resolution.
- Service provider & DC meetings: Conduct regular operational meetings with carriers and distribution centers to align on performance and expectations.
- Route management: Maintain and optimize transportation routes using SAP tables to enhance efficiency and cost-effectiveness.
- Allocation management: Manage the allocation of shipments to...