Job Description
Travel Account Specialist
Cebu City | Onsite
Caldwell Communication
Job Description:
We are hiring Travel Account Specialist to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain up-to-date documentation
Escalate complex cases to supervisors
Meet service quality and customer satisfaction goals
Schedule & Training:
Rotating shifts including nights, weekends, and holidays
Paid training on travel systems and company procedures
Requirements:
At least High School or Senior High School graduate
Cebu City | Onsite
Caldwell Communication
Job Description:
We are hiring Travel Account Specialist to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.
Responsibilities:
Handle travel-related inquiries via phone, email, or chat
Assist clients with bookings, modifications, or cancellations
Provide accurate information on travel options, schedules, and promotions
Record all interactions and maintain up-to-date documentation
Escalate complex cases to supervisors
Meet service quality and customer satisfaction goals
Schedule & Training:
Rotating shifts including nights, weekends, and holidays
Paid training on travel systems and company procedures
Requirements:
At least High School or Senior High School graduate