Job Description
Company Overview
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e‑commerce of long‑distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones. We believe in delivering best‑value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.
What We Do
As a GDS Specialist at Exotica's Flight Operations team, you are responsible for helping our travel operations teams with daily tasks.
Key Responsibilities
- Handle and support Travel Operations tasks (Flights changes, Cancellations request, Refunds process)
- Manage, elevate, and follow‑up GDS issues and cases
- Deal with negotiated rates and advanced refunds in GDS
- Work directly with our land suppliers for pre & post‑bookings requested