Job Description
This is not only a customer support position.
We’re hiring a Travel Concierge / Travel Manager who owns client outcomes , negotiates directly with partners, and combines high-touch service, commercial thinking, and operational control .
Your Mission
You are responsible for turning a client request into a confirmed, well-negotiated, fully delivered ski or mountain trip .
You don’t just assist — you advise, negotiate, close, and deliver .
What You Will Do
Client Ownership (End-to-End)
- Lead direct conversations with clients (chat, email, calls)
- Clarify preferences, constraints, budgets, and expectations
- Guide clients toward the best-fit solution and close bookings
- Stay responsible for the trip before, during, and after travel
Travel Design & Partner Negotiations
- Design complete ski & mountain tra...