Job Description
Location: McKinley West, Taguig City
Work Setup: Onsite
Schedule: Shifting Schedule
Role Description
We are looking for experienced Travel & Hospitality Specialists to join our team in McKinley, Taguig. In this role, you will assist customers with travel-related inquiries, reservations, ticketing, itinerary changes, and other travel support services using Global Distribution Systems (GDS).
Key Responsibilities
- Handle travel and hospitality-related customer inquiries via phone and other support channels.
- Manage flight reservations, rebookings, cancellations, and itinerary modifications.
- Utilize GDS platforms such as Sabre, Amadeus, or similar systems to process travel transactions.
- Provide accurate information regarding travel policies, schedules, fares, and bookings.
- Resolve customer concerns efficiently while maintaining high levels of customer satisfaction. ...