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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Assist customers with travel insurance inquiries and claims.
- Provide detailed information about travel insurance policies and coverage options.
- Evaluate customer needs and recommend suitable insurance products.
- Handle all customer interactions with professionalism and empathy.
- Collaborate with internal teams to resolve customer issues.
Requirements
- Educational Qualifications: Bachelor’s degree in any relevant field.
- Experience Level: 1–3 years of experience in customer service or insurance.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to manage customer inquiries efficiently.
- Qualities and Traits: Attention to detail and problem-solving attitude.
- Working Conditions: Comfortable working in a fast-paced BPO environment.
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