Job Description
We are seeking an experienced Travel Specialist to effectively manage product reservations and scheduled tour operations aimed to exceed client and supplier expectations.
- Product consists of Drifters scheduled tours, charters and transfers
- Reservations for bookings received via internal and external B2B and B2C channels
- Scheduled tour operations set out below, apply to private guided tours, seat-in-coach tours and self-drive tours
- Clients: All Tourvest divisions; international agents, local tour operators; online direct consumers
- Suppliers: Scheduled tour accommodations; excursion operators; tour guides; transport providers
Responsibilities
RESERVATIONS SHARED MAILBOX:
- Ensure that emails in the allocated Inboxes are categorized, actioned and filed accurately daily
- Adhere to response standards and turnaround times
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