Job Description
Position Details
Position Information
Announcement Number STAFF - VA - 26354
For questions regarding this position, please contact:
Cathy Moberg
406-994-4942
[email protected]
Classification Title Computer Supp Spec II
Working Title UIT Support Specialist
Brief Position Overview
The UIT Support Specialist provides comprehensive customer-focused IT support through both real-time phone intake and on-site endpoint assistance for the MSU community. This role resolves a wide range of technical issues involving computers, mobile devices, software, operating systems, printing, connectivity, and account or access concerns. By delivering responsive remote troubleshooting along with in-person deskside service, the technician ensures consistent, reliable support across all UIT service channels.
Position Number 4M1199, 4M1677, 4M0530
Department UIT USG Service Desk
Position Information
Announcement Number STAFF - VA - 26354
For questions regarding this position, please contact:
Cathy Moberg
406-994-4942
[email protected]
Classification Title Computer Supp Spec II
Working Title UIT Support Specialist
Brief Position Overview
The UIT Support Specialist provides comprehensive customer-focused IT support through both real-time phone intake and on-site endpoint assistance for the MSU community. This role resolves a wide range of technical issues involving computers, mobile devices, software, operating systems, printing, connectivity, and account or access concerns. By delivering responsive remote troubleshooting along with in-person deskside service, the technician ensures consistent, reliable support across all UIT service channels.
Position Number 4M1199, 4M1677, 4M0530
Department UIT USG Service Desk