Job Description
Base pay range
CA$50.00/hr - CA$50.00/hr
Talent Acquisition Specialist with in US IT | Sourcing & Hiring
Job Overview
We are looking for an experienced UI/UX Manager – Conversation Design Consultant to lead the design of AI-driven conversational experiences across chat and voice platforms. This role focuses on creating intuitive, human-like, and customer-centric conversational journeys by combining UX design, storytelling, and data-driven insights.
Key Responsibilities
- Design end-to-end conversational experiences for chatbots and voice bots
- Create conversation scripts, dialog flows, and bot responses aligned with brand voice
- Develop user personas, journey maps, and scenario-based conversations
- Analyze customer interaction patterns to improve engagement and usability
- Apply UI/UX principles to conversational interfaces across multiple channels
- Collaborate wi...