Job Description
Job Description
100% Remote
6+ yrs experience on Kronos 8.1
Experience on production support that includes:
• Experience on working under tight SLAs
• Experience on Incident Resolution Life Cycle
• Experience on Incident Management Tool (e.g. ServiceNow)
• Excellent verbal and written communication skills to handle vast user base and other IT stakeholders from integrating applications
• Ability to troubleshoot production issues in a timely manner/under the SLA timeline
• Ability to prioritize and multitask...