Job Description
Unclaimed Property Specialist | Phoenix AZ Hybrid | $18/hr W2 Description: SunSoft Online is seeking 5 Unclaimed Property Specialists for a contract opportunity with an Arizona state agency in downtown Phoenix. Position Details Location: Phoenix, AZ 85007 Hybrid (in office as needed) Pay Rate: $18.00/hr W2 Start Date: July 6, 2026 (tentative) Duration: Through November 30, 2026 Schedule: Monday to Friday, 8:00 AM to 5:00 PM Positions Available: 5 About the Role This project runs in two phases. Phase 1 focuses on processing emails and entering data into the unclaimed property system. Phase 2 transitions to answering inbound calls on the Unclaimed Property Hotline, serving as the first point of contact for current and potential clients. Responsibilities Manage inbound calls in a timely, professional manner following call center scripts Identify customer needs, clarify information, research issues, and provide solutions Transfer data from paper formats into computer files and database sy...