💼 Full-Time Position

Underground Drill Product Master at Sandvik

🏢
Confidential
📍 Ghana, Ghana, Ghana
📍
Location
Ghana, Ghana
📅
Posted
June 11, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the job

  • Provide on-site technical assistance to resolve issues.

  • Develop customer relationships to ensure customers have a positive experience and remain loyal to the Sandvik brand.

  • Provide technical training to the service network on proper operation, maintenance and troubleshooting practices.

  • Provide technical support to end users, operators, and service personnel in cases of complex technical issues.

  • Provide relevant feedback to Technical Support Team and relevant Factory Product Engineering to enable improvements to the equipment or its operation.

  • Provide assistance in compiling accurate data to process warranty claims and engineering machine improvements.

  • Review spare parts recommendations with Parts BLM organization

  • Provide information on accuracy of Machine Life Operating Costs (MLOC)

  • Investigate warranty claims proactively and reactively to enhance custo...