Job Description
Summary:
Provides general support tasks (non-clinical) for Patients in all areas of the Emergency Department with specific focus on patient and family satisfaction.
Experience:
+ Education and experience with computers preferred.
+ Customer service experience preferred.
+ High School Graduate or equivalent
Licenses:
None required
Essential Functions:
Participates in patient safety/patient satisfaction.
+ Support Hourly Rounding (Main ED and in the Waiting Room as necessary)
+ Round on each patient in the ED at least hourly
+ Make sure the environment is clean and safe for the patient and family
+ Support completion of the “white board” in each room as necessary to include the date, the first name of the nurse and EST caring for the patient (add the provider name if you know it), the patients preferred name
+ Document the hourly roundi...
Provides general support tasks (non-clinical) for Patients in all areas of the Emergency Department with specific focus on patient and family satisfaction.
Experience:
+ Education and experience with computers preferred.
+ Customer service experience preferred.
+ High School Graduate or equivalent
Licenses:
None required
Essential Functions:
Participates in patient safety/patient satisfaction.
+ Support Hourly Rounding (Main ED and in the Waiting Room as necessary)
+ Round on each patient in the ED at least hourly
+ Make sure the environment is clean and safe for the patient and family
+ Support completion of the “white board” in each room as necessary to include the date, the first name of the nurse and EST caring for the patient (add the provider name if you know it), the patients preferred name
+ Document the hourly roundi...