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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.
- Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and elevate outstanding issues to Technical Service Manager for resolution.
- Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.
- Train partners and customer liaisons in the proper use of the company's products, systems, tools and test equipment required for optimal performance.
- Ensure all information relating to a specific project is kept up to date on the server, prepare or assist in the preparation of technical documentation, reports and training material including ...