Job Description
The Specialist, Operations Support is responsible managing a small team who is responsible for providing data management support, client reporting, trade processes, and problem resolution.
Essential Functions/Core Responsibilities
- Participate in the planning, development, implementation and support of operational activities
- Respond to customer questions and requests, resolve complaints, and elevate issues as needed
- Identify ways to streamline operational procedures between or within departments
- Coordinate rewards and recognitions and other employee engagement activities on the floor
Candidate Profile
- 2-4 years of experience with data analysis and preparation, including experience with medium to large data sets.
- Can provide actionable insights in improving business processes.
- Strong business and collaboration skills, and responsiveness to service needs and operational ...