Job Description
Key Responsibilities
- Operational Leadership: Manage a team of tax associates and seniors; oversee the preparation and delivery of high volume returns in peak season and during extensions.
- Quality & Review: Perform high-level technical reviews of complex returns (including multi-state and international) to ensure accuracy prior to e-filing.
- Client Management: Serve as the primary point of contact for HNW clients, leading review calls and tax strategy walkthroughs.
- Workflow Management: Use MIS reporting to monitor team utilization, productivity, and collections; allocate engagements based on team bandwidth and expertise.
- Strategic Growth: Drive process improvements to reduce turnaround time, support business development through upselling, and manage engagement pricing strategies.
- Mentorship: Conduct regular performance reviews, technical training sessions, and career coaching...