Job Description
Step into a pivotal leadership role where you'll shape the future of client service for high-net-worth families nationwide-guiding a team of 500 professionals across four major cities to deliver a world-class, high-touch experience, drive innovation through technology and data, and set new standards for excellence in the U.S. Private Bank.
As the Head of U.S. Private Bank Client Service within the U.S Private Bank, you will lead Client Service teams across Delaware, Chicago, Houston, and Scottsdale, who deliver a consistent, high-touch experience **for high-net-worth families across the U.S.** This leader partners closely with local leadership to deliver a high-touch, control-strong, and increasingly seamless client experience, while modernizing service through technology, operating model evolution, and data-driven management. This individual will lead a team of approximately **500** professionals (Service Managers, Client Service Associates, and support teams), with accountabil...
As the Head of U.S. Private Bank Client Service within the U.S Private Bank, you will lead Client Service teams across Delaware, Chicago, Houston, and Scottsdale, who deliver a consistent, high-touch experience **for high-net-worth families across the U.S.** This leader partners closely with local leadership to deliver a high-touch, control-strong, and increasingly seamless client experience, while modernizing service through technology, operating model evolution, and data-driven management. This individual will lead a team of approximately **500** professionals (Service Managers, Client Service Associates, and support teams), with accountabil...