Job Description
Our Clients in Metro Manila is looking for a USRN QA to ensure call quality and compliance in a US Healthcare BPO environment. This role involves conducting audits, giving feedback to agents, and working closely with leadership.
The ideal candidate holds both PHRN and USRN licenses, has at least 2 years of BPO QA experience, and excels in analytical and communication skills. The position requires onsite work in Ortigas and may involve a night shift schedule.
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