Job Description
POSITION OVERVIEW
The Valet Captain handles every element of the exterior and arrival operations - valet, door service, curbside logistics, and the visible front-of-house presence that greets every tenant and guest
CORE RESPONSIBILITIES
The Valet Captain handles every element of the exterior and arrival operations - valet, door service, curbside logistics, and the visible front-of-house presence that greets every tenant and guest
CORE RESPONSIBILITIES
- Arrival Experience: Ensure that every interaction in the arrival zone reflects the building's Class X standard without exception.
- Service Standards & Choreography: Ensure consistency across every shift and every team member.
- Visibility: Serve as a visible, welcoming, modeling presence within the arrival zone throughout the day.
- Valet Operations: Oversee all valet operations including vehicle intake, parking, retrieval, and key management with full accountability for vehicle safety, service speed, and guest experience. Ensure all valet staff hold valid Florida driver...