Job Description
Become a valued Deskside IT Consultant at Long View in Vancouver, committed to providing stellar end-user support and enhancing client experience with your technical skills.
In this exciting role, you will deliver hands-on support, manage device provisioning, and help develop junior employees in a collaborative culture. Your ability to troubleshoot and resolve issues will be pivotal in maintaining superior service levels at Long View’s Vancouver office. Engage in continuous improvement initiatives to ensure high customer satisfaction.
Key Responsibilities:
• Deploy and support user laptops and peripherals effectively
• Offer Tier 1 support for end users on Windows 11
• Maintain clear communication with customers and stakeholders
• Troubleshoot and track deskside issues as needed
• Mentor incoming IT support team members
Requirements:
• 5+ years in IT support, particularly desktop environments
• Familiarity...
In this exciting role, you will deliver hands-on support, manage device provisioning, and help develop junior employees in a collaborative culture. Your ability to troubleshoot and resolve issues will be pivotal in maintaining superior service levels at Long View’s Vancouver office. Engage in continuous improvement initiatives to ensure high customer satisfaction.
Key Responsibilities:
• Deploy and support user laptops and peripherals effectively
• Offer Tier 1 support for end users on Windows 11
• Maintain clear communication with customers and stakeholders
• Troubleshoot and track deskside issues as needed
• Mentor incoming IT support team members
Requirements:
• 5+ years in IT support, particularly desktop environments
• Familiarity...