Job Description
Daily Responsibilities:
- Provide L2 system support for Veeva Vaults
- Manage system users, roles, and permissions
- Provide advisory/consultant expertise and support
- Drive continuous improvements by staying on top of new functionality
- Serve as escalation point for issues and questions
- Responsible for troubleshooting and fixing system issues
- Evaluate the existing functionality and implement per business needs
- Ensure quality and adaptation
- Assist with creating reports and dashboards
- Make system configuration and routine changes
- Manage data loads (bulk upload of documents, users, metadata, fields on documents) and realignments (data mapping as part of configurations)
- Promote changes by utilizing package deployments and change controls
- Ensure Veeva environments are validated every release and every change
Required Experienc...